Safeway Grocery Store Self Checkout
Grocery
Grocery
The Project
In an effort to reduce overhead and alleviate staffing issues, Safeway’s management established an operational goal to install Self-Checkout Cash Registers (SCO) at (16) of their highest volume grocery locations.
To complete this goal, Safeway engaged QPM to provide Construction Management services managing the installation of the SCOs at (16) high volume store locations in Arizona at the rate of one per week. The project was particularly challenging because all installation work had to be completed after hours and in time for store personnel to be trained adequately.
The QPM Solution
QPM provided construction management services, utilizing one account manager throughout the six month period to bring proper oversight and consistency to the construction process.
QPM held an on-site meeting with Safeway personnel to review the location for the SCO and determine the operational schedule. Based on this meeting, the QPM Project Manager determined a defined schedule and process to complete the rollout goal of (1) site per week.
QPM’s scheduling solution had the necessary contractors beginning, proactively, one week ahead of the actual installation timing. This method allowed adequate time to correct any unforeseen electrical or site issues, prior to start-up. In addition, QPM researched any permit or local inspection requirements that might interfere with adhering to the one week timeframes.
The QPM project manager worked closely with the Safeway operations team, Safeway designer, Safeway purchasing group, Safeway I.T. group, vendors and contractors on:
- Permitting & coordination of local inspections
- Cost estimating
- Scheduling
- General contractor bidding and review
- Pre-bid meetings
- Store equipment orders and timing
- Change order review
- Punchwalk and Closeout
- Final reporting with site photos
The Results
QPM managed the permitting process and all vendors to complete the installation of new self-checkout cash registers. QPM ensured each store was ready for the required store personnel training classes. 16 locations were completed within six months, and because of QPM’s involvement Safeway store management was able to reduce overhead staffing costs.
